At Proflakes, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the information we collect, how we use it and your rights regarding your data. By using our services, you agree to the terms of this policy.

1. Information We Collect
We collect the following types of information to provide, improve and secure our services:

Personal Information: When you create an account, contact us, or use our services, we may collect personal information, including your name, contact information and payment details.
Service Usage Information: We collect information about how you use our services, including:
Car Detailing Services: Details about your vehicle type, preferences and booking history.
Content Analyzer and Generative AI: Information on content submissions and interaction logs, which are processed to improve AI performance.
Fraud Prevention: Data submitted for verification, reports of fraud or scams and usage patterns to enhance our fraud prevention tools.
Automatically Collected Information: Device identifiers, IP addresses, browser type and activity on our site for security and analytics purposes.
2. How We Use Your Information
Your information is used to deliver, personalize and enhance our services:

Service Provision and Personalization: To process requests, personalize interactions and provide tailored content.
AI and Analytical Services: To improve and refine our AI-based solutions, ensuring content analyzer accuracy and enhancing generative AI models.
Fraud & Scam Prevention: To detect and prevent potential fraudulent or scam activities.
Communications: To send updates, respond to inquiries and offer relevant information.
3. Sharing of Information
We do not sell your personal information. However, we may share it with:

Service Providers: Third-party vendors assisting us with payment processing, analytics and technical support, who are bound by confidentiality agreements.
Legal and Safety Obligations: To comply with applicable laws, regulations and requests from legal authorities or to protect against harm to our users or services.
4. Your Choices and Rights
You have rights regarding your personal data, including:

Access and Correction: You can access and update your information.
Deletion and Restriction: You can request deletion or restriction of certain data.
Opt-out: Choose not to receive marketing communications by unsubscribing from emails.
5. Data Security
We implement security measures to protect your data, including encryption, access controls and regular security reviews. However, no method of transmission or storage is completely secure and we cannot guarantee absolute security.

6. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website with the revised effective date.

7. Contact Us
For questions or concerns regarding this Privacy Policy, please contact us at +91 8042007225.

This template offers general guidance. For compliance and thorough coverage, consider consulting a legal expert familiar with privacy laws applicable to your region and services.